Privacy policy

1. Data controller

• Company name: Antioxidantech, S.L.
• Tax ID (NIF): B52573656
• Address: Avenida del Llano, 61, planta baja, 33209 Gijón (Asturias), Spain
• Contact email: angelahernandez@antioxidantech.net

2. Data we collect

• Identification and contact: first and last name, email, phone number, shipping and billing address.
• Purchase data: products purchased, amounts, order history and communications with customer service.
• Payment data: payments are processed through certified payment providers (PCI-DSS). We do not store your full card details.
• Browsing data: IP address, device, browser and pages visited, collected through cookies according to your preferences (see our Cookie policy).
• Data you provide voluntarily: testimonials, reviews, photos or answers to questionnaires. If this information reveals aspects of your health (for example, hair loss), we will only process it with your explicit consent.

You do not need to provide any information about your health to buy our products.

3. Purposes and legal bases

You can withdraw your consent at any time, without affecting the lawfulness of processing carried out before its withdrawal.

4. Recipients

We do not sell your data. We only share it with providers that render services to us, under contract and following our instructions:

• e-commerce platform (Shopify);
• payment processors;
• shipping and logistics companies;
• email marketing tools;
• advertising and analytics platforms (Meta, Google), only if you accept the corresponding cookies;
• legal and accounting advisors;
• public authorities, when required by law.

5. International transfers

Some technology providers (such as Shopify, Meta or Google) may process data outside the European Economic Area, for example in the United States or Canada. In addition, Antioxidantech staff and collaborators located in the United States may access the data solely for store support and administration tasks. These transfers are made with appropriate safeguards: adequacy decisions of the European Commission (including the EU-US Data Privacy Framework) or standard contractual clauses approved by the Commission. You can request more information by emailing angelahernandez@antioxidantech.net.

6. Retention period

• Customer and order data: for the duration of the commercial relationship and, afterwards, for the legally required periods. For example, six years for accounting records under the Spanish Commercial Code, and the limitation periods for possible claims.
• Marketing communications: until you unsubscribe or withdraw your consent.
• Testimonials and images: for the authorized period or until you withdraw your consent.
• Cookies: as indicated in the Cookie policy.

7. Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability, as well as withdraw your consent. To do so, email angelahernandez@antioxidantech.net stating the right you wish to exercise. We will respond within one month at most.

We do not make decisions based solely on automated processing that produce legal effects concerning you.

If you believe we have not processed your data correctly, you can file a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply appropriate technical and organizational measures to protect your data, such as HTTPS encryption, access control and the use of providers with security certifications. If a security breach affecting your data occurs, we will notify the AEPD and, where appropriate, the people affected.

9. Minors

This site is intended for people over 18 years of age. We do not knowingly collect data from minors and, if we detect it, we will delete it.

10. Changes to this policy

We will publish any update on this page with its date. If the changes are significant, we will let you know.