Returns and withdrawal policy

At Antioxidantech, we want you to be completely satisfied with your purchase. That's why we offer a clear, transparent policy that complies with current regulations in Spain.

Right of withdrawal

Under European law, you have the right to withdraw from your purchase within 14 calendar days of receiving your order, without giving any reason. To exercise this right, you must notify us of your decision through our contact email, including your order number.

Return conditions

For a return to be accepted:

 

• The product must be unused and in perfect condition.
• It must be in its original, unopened packaging.
• It must not have been handled beyond what is necessary.

 

For hygiene and safety reasons, returns of opened or unsealed products are not accepted, in accordance with current regulations.

Return process

To start a return:

 

1. Email us at: info@antioxidantech.com

2. Include your order number

3. We'll send you shipping instructions

Return costs

• Return shipping costs are paid by the customer.

• If the product is defective or there is an error in the order, Antioxidantech will cover the costs.

Refunds

Once we receive the product and check its condition:

 

• The refund will be issued within 14 days at most.

• The refund will be made using the same payment method.

Defective or incorrect products

If you receive a product that is:

 

• Damaged

• Defective

• Incorrect

 

Write to us within 48 hours with photos of the product so we can give you a quick solution.

Contact for any questions or requests:

• Spain — Email: info@antioxidantech.com
• Spain — Phone: +34 683 582 264
• Spain — Customer service: Monday to Friday, 9:00–18:00

• United States — Email: lina.martinez@antioxidantech.com
• United States — Phone: +1 754 275 3670
• United States — Customer service: Monday to Friday, 8:00 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–12:00 p.m.

Contact us

Spain

Phone: +34 683 582 264

Email: info@antioxidantech.com

Monday to Friday, 9:00–18:00

United States

Phone: +1 754 275 3670

Email: lina.martinez@antioxidantech.com

Monday to Friday, 8:00 a.m.–6:00 p.m., and Saturday, 8:00 a.m.–12:00 p.m.

We ship from
Gijón (Asturias), Spain